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I just moved to the area and called Horizons for a quote. The office staff were very helpful in assessing my needs and getting me set up with an appointment. Horizons Professional Pest Control sent a technician the same day to take care of my problem. My technician, Chad, was very knowledgable and took so much time talking to me about what I needed and telling me how he was going to address those needs. So happy with my choice.